NetApp AutoSupport is an integrated and efficient monitoring and reporting technology that checks the health of AutoSupport-enabled NetApp systems on a continual basis. It’s an effective troubleshooting tool for you and for the NetApp Support team. It provides capability to configure filers to initiate automatic sending of email notifications to NetApp technical support and other designated addressees when specific events occur
Why ?
Helps solve problems proactively
How ?
- Via email (smtp, preferred) or the web (http(s))
- Configure via the web interface or
- Via the 'options' command
filer> options autosupport.support.transport smtp
filer> options autosupport.doit testing123
If the email subject contains the word “test”, NetApp will send a reply to all email recipients.
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